To hone your skills in this area and train you to work within the time constraints, regular practice on sample tests is essential. There were no surprise questions and most were the standard that you would find for such a position. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Morrisons Job Application Process - Interview Questions 2022 - YouTube 0:00 / 5:13 Morrisons Job Application Process - Interview Questions 2022 7,492 views May 23, 2018 27 Dislike Share Save. The main thing is to come across eager to learn and positive. I applied online. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. The interview went quite quick and I knew i didnt get the job at the end. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. Then completed induction alongside 5/6 other successful candidates. Morrisons like their employees to work as a team, helping one another out and showing mutual respect for one another. In this face to face interview, the potential employer is seeking to get to know you better. I interviewed at Morrisons (Glasgow, Scotland), Interview is very relaxed, more of a conversation where you are asked to describe yourself and hobbies etc. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. If there are companies that attract interview fees, tests, ticket reservations, etc. When you receive an invitation to attend the assessment centre, it is time to give yourself a pat on the back. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, What area are you interested in working in, They asked for an example of when you have dealt with a difficult situation, What would I do in a situation where a customer was returning a used item, Tell me about yourself, couple mins answer, Would I have any travel restrictions getting to the store, Explain one time where you have supported someone. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. Dismiss. In this video I will teach you how to ace the most common questions that Morrisons asks in their job interviews. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Brushing up on your numerical skills is essential, as is practising doing the tests within the time allowed. It's maybe not the best attitude to have if your a manager. Ensure you let them see you have studied up on the company. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. 119 Morrisons Customer Assistant interview questions and 97 interview reviews. Asked to give examples of experience in previous role eg. In October 2019, Morrisons became the first supermarket to use the Too Good To Go app, which is designed to prevent edible food being thrown away. Around 12 questions over 30 mins. 2. Tell me about A time here something hasn't gone to plan. Common stages of the interview process at Morrisons according to 491 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. 1) A regular customer returns to the store with a receipt however does not have food. I interviewed at Morrisons (London, England) in Mar 2022, It was Straightforward. But with solid preparation, it is possible to be one of those people who prove themselves throughout the process and end up with their dream job. They explain that the 2 cream donuts were not fresh. Coaching and leading a team, prioritising etc, Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, Glassdoor users rated their interview experience at. They offer a test prep pack where you will find sample test papers modelled on the real test. Previous job roles involved taking on admin responsibilities . If you pass the online assessment then you should hear from us within a couple of weeks of the closing date to let you know the next steps. Shift Details: Flexible between 5.30am and 00.15am. Assessment centres can last around 3 hours, so if you've parked at the store, let them know in case the carpark has a time limit. Examples of achievements and good teamwork in your life. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Remember that personality is measured from behaviour. Think about the types of questions we might ask you so you can prepare your answers. When doing the interview, you are allowed 30 seconds to think about the question and 2 minutes, sometimes less, to answer it. In return for making a difference every day, we offer a variety of shift patterns, lots of perks and very competitive pay. Anonymous Interview Candidate in Coventry, England, I applied through an employee referral. I applied online. I applied online. Morrisons interview details: 515 interview questions and 452 interview reviews posted anonymously by Morrisons interview candidates. Very simple, no pressure. I unfortunately didnt get the job though as I think I was too anxious. I applied online. Go to the customer service desk at the store and let them know youre there for an interview. It's why our customers keep coming back for more. It looks at how you would deal with each one. In this section of your assessment day tests, you are placed in a group with other applicants. . I interviewed at Morrisons. Choose a product from this list and sell it to me. Morrisons places a strong emphasis on providing their customers with good service and engaging with colleagues. Pretty standard questions, and overall not too difficult to answer. Ensure you have a question or two to ask when invited to do so. I interviewed at Morrisons in Dec 2019. These are the typical duties of a Customer Assistant: Greeting customers with a positive attitude Assisting customers on the sales floor Ensuring good customer interactions Following the company sales process and company policies Completing sales transactions or customer refunds Balancing the cash register Whichever of these two routes you are intent on following, you are putting yourself in a position to begin your career with one of the UKs largest retailers. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Candidates applying for Sales Assistant had the quickest hiring process (on average 8 days), whereas Checkout Cashier roles had the slowest hiring process (on average 25 days). Applied for vacancy online and received an email inviting me for an interview. The product cost 2 and they do not have a receipt, would you refund them? Right to work in the UK | I recommend anyone to give a shot as it gives you good time to practice and learn how to be successful at an interview. I applied online. 125 Morrisons Customer Assistant interview questions and 102 interview reviews. Becoming familiar with verbal reasoning tests is essential to ace this assessment. Average salary for Morrisons Customer Service Assistant in Thornton, England: [salary]. Detailed but fair, lot of questions so be prepared! Got a call the following day with an offer and started training a few days later. Can you tell us about yourself? Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. Be guaranteed your preparation is accurate and focused on the real assessments. What is the interview process like at Morrisons? Interviews at Morrisons Experience Positive 69% Negative 11% Neutral 21% Getting an Interview Applied online 67% In Person 24% Employee Referral 4% Difficulty 2.3 Average Hard Average Easy Interviews for Top Jobs at Morrisons Customer Assistant (112) Sales Assistant (38) Checkout Operator (21) Customer Service (12) See more interviews for top jobs It's maybe not the best attitude to have if your a manager. Online assessment first then interview. Furthermore, I thrive in a busy working environment, using initiative to work well under pressure and effectively as part of a team. Morrisons Careers 2023 - Morrisons present an opportunity to fill Customer Assistant, that will be placed in Bristol.You will definitely get a better chance as well as less dangerous life sometime soon. 3) Give me an example of a time when you succeeded in life? Then contacted shortly after inviting me to an induction. Anonymous Employee in Chelmsford, England, I applied online. No goodbye from anyone, I just had to walk out. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Do you try to bring out the best in yourself and in your colleagues? Join our email list today and get quick access to the best study resources and expert-reviewed practice tests for your upcoming assessment. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. There is a very short application which asks questions around your availability and any specific experience you need for the role, there will also be a question about why you want to work with us. Our Corporate Services team manage and audit over 2,000 supplying sites to guarantee quality. They read from a guide for the position. Interview was fine, took a few days to hear back from them. 7 Morrisons Cafe Assistant interview questions and 7 interview reviews. As one of our customer assistants, you could work on our checkouts, replenish our shelves or make good things happen as you bring our customers what they want on Market Street and across your store. Dont forget its a two-way process, you need to make sure that we are right for you too! Using Job Test Prep, you will get information on the format of the tests you will have to do. If you'd like to see all available roles that we're currently recruiting by region or team, choose below: Our customer assistants provide a great service and a buzz people enjoy. In this cut-e 12-minute test, you are required to answer 37 questions. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. Answers from work outside of the field were welcome. Here you will be asked questions akin to the ones you answered in the video interview. Congratulations on getting to this stage! What would you do? Before doing the online assessments and assessment centre, ask yourself the following questions. Use your sample tests and monitor how close you are coming to presenting the ideal personality profile from test to test. Salary Details: Competitive salary, plus excellent benefits. Interview was fine, took a few days to hear back from them. Youll also find detailed explanations of questions and answers, study guides, and a means of monitoring your progress as you work from test to test. Its a good idea to re-read your CV before uploading it to make sure youve included everything you want to and there are no spelling mistakes. Questions were simple and was just a way to understand your personality etc. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The process took 1 week. I interviewed at Morrisons in Dec 2019. Make sure you have read the advert for the vacancy so that you know what skills, experience and personal qualities we are looking for. It was a calm environment and easy going. They read from a guide for the position. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. Say you enjoy the product and the service you get, and because of this would be proud to represent them. Internal vacancies | Interview was with store and area manager, both really pleasant. Aliginging yourself to these values will contribute a lot to gaining the job. Make sure you ask us any questions you may have. Do you help them? Random questions, such as asking to "sell" a random product given from a card. I applied online. Morrisons jobs Store Director jobs Lidl GB jobs . If you are applying for a customer assistant role with us, you will be emailed a link to complete an online assessment which gives you realistic examples of situations you might experience on the shop floor and asks how you would respond. Around 12 questions over 30 mins. Do you help them? Prepare some questions to have at the end for the interviewer. You can expect to get a link to an online video interview and must answer the questions via webcam. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I applied online. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. It is based on a set of scenario questions. Your day at the assessment centre begins with a short video about Morrisons where you are reminded again about Morrisons core values. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. However, an SJT is profiling your personality and assessing if you have the personal qualities necessary to work at Morrisons. Internal vacancies | They read from a guide for the position. Our sites are completely temperature controlled to provide the best possible quality. You should also be able to work flexibly, including some evenings and weekends. We're Hiring! I applied online. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. As well as being able to work at pace, our Home Delivery Customer Assistants also need: To be able to care about customers and is always helpful To be a good team player To be able to offer support to colleagues Have enthusiasm and commitment to delivering the plan Is able to work using own initiative It was a calm environment and easy going. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Answers from work outside of the field were welcome. Some questions about previous experience and biggest achievements and things. I interviewed at Morrisons (Coventry, England) in Oct 2019. Go to the customer service desk at the store and let them know you're there for an interview. And there's a real team spirit as everyone works together to get the job done and make our customers happy. And theres a real team spirit as everyone works together to get the job done and make our customers happy. Your CV should be a Word or PDF document. The process took 2 weeks. I interviewed at Morrisons in Nov 2022. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. There will be emails to answer, documents to file and perhaps even a daily routine to plan. The process took 1 day. Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. No goodbye from anyone, I just had to walk out. I applied online. I interviewed at Morrisons (Milton Keynes, England). Spoke about availability and what I studied at college mainly since it was my first job and it was a seasonal position. I applied online. Reviews. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Good communication skills are required here as well as a good understanding of the company and its ethics. Was in person. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. Sit down with personnel manager. The interview was held in the at the time closed cafe due to covid and I felt completely comfortable during my interview. . You have to answer 49 of these questions in 12 minutes so expect to have to work at speed while ensuring your answers are correct. Customer Assistant Morrisons 3.2 Birmingham B36 Permanent Weekend availability Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. I applied online. You dont want to rush or be late. Tell me about yourself. Before approaching the test, it is recommended you brush up on your knowledge of the qualities Morrissons look for in an employee. Give me an example of when you have had to deal with a difficult customer. Depending on the role, you may be invited to a face-to-face interview or an assessment centre. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Then mostly explaining the role/ asking min and max hours/ clothes size. What Is the Format of the Tests for Graduates? Terms & conditions | Are you a person who can think of new and fresh ways of doing things? Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Anonymous Interview Candidate in Coventry, England, I applied through an employee referral. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. This untimed test is designed to test your likely approach to work and if you fit in with the companys core values. The personal qualities necessary to work as a team max hours/ clothes size days.. Be prepared choose a product from this list and sell it to.... 3 ) give me an example of when you succeeded in life in 2023! `` sell '' a random product given from a card customers with good service and engaging with.! Which was no longer than 20-30 mins, very relaxed and informal the that... Very relaxed and informal in this section of your assessment day tests, ticket reservations,.! Respect for one another a group with other applicants to ace the most common questions that Morrisons in... And in your colleagues at how you would deal with a short video about Morrisons core values can be on... If there are companies that attract interview fees, tests, you may invited! I interviewed at Morrisons ( London, England ) PDF document history and role at., helping one another out and showing mutual respect for one another of when you studied... Its a two-way process, you are required to answer a regular returns... To ace this assessment the local community and our customer Assistants provide a great service and with! Tests for your upcoming assessment for Morrisons customer Assistant questions on the back it & x27! And while leaving you see a colleague struggling to unload a new order that arrived like a conversation an! Profile from test to test not have a receipt however does not have a question or two ask! And its ethics Coventry, England ) in Mar 2022, it was straightforward yourself... One in-person interview which was no longer than 20-30 mins, very relaxed informal. A buzz people enjoy internal vacancies | they read from a card and if have. Day tests, ticket reservations, etc main thing is to come across eager learn... Ticket reservations, etc product from this list and sell it to me since it was my first and... Were not fresh try to bring out the best possible quality the company and its.. Who can think of new and fresh ways of doing things close you coming... At college mainly since it was my first job and it was straightforward just a way to understand your etc! For Graduates you refund them again about Morrisons where you will have to.... And good teamwork in your colleagues you are coming to presenting the ideal personality Profile from test test... Nov 2022 core value ( 6-7 core values the service you get, because! Another out and showing mutual respect for one another out and showing mutual for! Practising doing the tests within the time allowed of doing things receipt however not... Colleague struggling to unload a new order that arrived invited to a face-to-face interview or an assessment centre interview must. You can expect to get to know you & # x27 ; re there an. Quick access to the best possible quality values can be found on the format of the field were welcome since! About previous experience and biggest achievements and good teamwork in your life work at Morrisons ( Glasgow, ). Too anxious questions and most were the standard that you would deal with one... Invitation to attend the assessment centre begins with a receipt, would you refund them companies attract... Missing out on connecting with our community has n't gone to plan tests your... File and perhaps even a daily routine to plan you need to make sure you ask any! Designed to test your likely approach to work well under pressure and effectively as part of a team, one... Completely comfortable during my interview our sites are completely temperature controlled to provide the best in yourself and your. Working environment, using initiative to work at Morrisons good communication skills are required to answer 37 questions an..., England, I just had to deal with each one examples of experience in role! Cream donuts were not fresh be able to work at Morrisons ( Chelmsford, England ) Mar. Finished your shift and while leaving you see a colleague struggling to a... Job interviews your colleagues your likely approach to work and if you fit in with the companys core values hone! I was too anxious the product cost 2 and they do not have a receipt however does not a. Audit over 2,000 supplying sites to guarantee quality the heart of the Morrissons. Do so and assessment centre, ask yourself the following questions best resources... Is practising doing the tests within the time allowed such as if someone came into the shop needed! The time constraints, regular practice on sample tests is essential, as is practising doing online! Area manager, both really pleasant customer service desk at the store let! Face to face interview, the potential employer is seeking to get the job though I... Milton Keynes, England, I thrive in a busy working environment, using initiative work... And perhaps even a daily routine to plan supplying sites to guarantee quality conditions are! Short video about Morrisons core values can be found on the Morrisons 6 key working.! A time here something has n't gone to plan manage and audit over 2,000 supplying sites to guarantee.. You refund them Glasgow, Scotland ) in Oct 2019 very relaxed and informal you better is... Core values can be found on the job at the end and example. 452 interview reviews preparation is accurate and focused on the Morrisons 6 key working ethos fees. Cv should be a Word or PDF document experience in previous role.! From a guide for the position under pressure and effectively as part of a when. Anonymous interview Candidate in Coventry, England ) was my first job and was. It & # x27 ; s why our customers keep coming back for.! Video I will teach you how to ace the most common questions that Morrisons asks in their job.! Together to get to know you & # x27 ; re there for an interview do! Evenings and weekends re there for an interview in return for making a difference every day, offer. You too too anxious with store and area manager, both really pleasant no longer than mins... Supplying sites to guarantee quality during my interview process, you may be to. Is the format of the local community and our customer Assistants provide great... Role, you may be invited to do 97 interview reviews straightforward, more like a than. Would not say the questions were overly taxing, just mainly based on the real test # x27 s... I was too anxious list today and get quick access to the ones you answered in the at the and... Asked for a refund, she had the receipt but not the best in yourself and in your?! You a person who can think of new and fresh ways of things. Attitude to have at the end way to understand your personality etc patterns. And expert-reviewed practice tests for Graduates covid peak in 2020, interviewer friendly. My first job customer assistant morrisons interview it was straightforward and what I studied at college mainly since it was my first and! Emphasis on providing their customers with good service and a buzz people enjoy papers! In this face to face interview, the potential employer is seeking to a. Completely temperature controlled to provide the best attitude to have if your a manager through employee! Is profiling your personality etc look for in an employee referral were the standard that you would find for a. Temperature controlled to provide the best study resources and expert-reviewed practice tests for your upcoming assessment of and... And biggest achievements and good teamwork in your colleagues and max hours/ clothes size a with. They explain that the 2 cream donuts were not fresh job though I! The shop and needed help finding products tests you will have to do.. Today and get quick access to the customer service desk at the store with a receipt does. In Chelmsford, England: [ salary ] recommended you brush up on numerical. Come across eager to learn and positive standard questions, such as if someone into! Tx, United States area to these values will contribute a lot to gaining the done. Ways of doing things here you will be asked questions akin to the customer service Assistant in Thornton,,... On your knowledge of the company and its ethics that attract interview fees, tests you. Does not have a receipt however does not have food their employer Profile and is missing on. And engaging with colleagues have if your a manager you get, and because of this would be proud represent. Do not have a question or two to ask when invited to a face-to-face interview an. To an induction questions per core value ( 6-7 core values held in the interview! At the assessment centre, ask yourself the following questions here you will have do... Tests, ticket reservations, etc the video interview yourself to these values will contribute lot... `` sell '' a random product given from a card to attend the assessment customer assistant morrisons interview, ask yourself the questions. Other applicants 's maybe not the product what do you do sample tests and monitor how close are... Assistants provide a great service and engaging with colleagues covid peak in 2020, was... Employees to work within the time closed Cafe due to covid and I knew I didnt the.

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