Desired outcome: First, propane dealers do not have the attributes of a public service company: they do not deliver propane to consumers by way of permanent physical connections, they do not have an exclusive service territory in which the state has authorized them to operate, they are not monopolies, and they do not have the power of. Please help me get them to pick the tank up. AmeriGas Propane - overcharging the public. Please log in again. I asked him to remove my number from the system and was put on hold for 15 minutes until I finally hung up. Filling your tank when it is at 40% rather than 20% makes for increased costs even if they are driving right by your house. Contact The AmeriGas Customer Service Team For Support Hello! Sent to collections due to their non response. On 2-15-23 I received a bill for a delivery. AmeriGas Propane has an average consumer rating of 1 stars from 392 reviews. The data presented on this page does not represent the view of AmeriGas Propane and its employees or that of Zippia. I am not paying for removal of a tank that I have been renting for years! Worst company ever!!!! We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Billed me $108 for a service call that never happened on 02/04/2023. I did not receive propane for 4 days. They refuse to deliver if they don't like where you live regardless of your need to survive with needed heat, gas for generator, hot water heater, or to cook on your cook stove, etc. Good Luck because they will make up some phony charges that will break the bank and then charge you LATE FEES! King Limousine and Transportation Service Locations, Work at The American College of Financial Services, The American College of Financial Services Employment, Commercial Service Technician AmeriGas Propane Jobs, Manager Finance Planning And Analysis AmeriGas Propane Jobs, Learning Specialist AmeriGas Propane Jobs, Senior Finance Analyst AmeriGas Propane Jobs, Seasonal Sales Representative AmeriGas Propane Jobs. See the full leadership team at Craft. I called your customer service and arranged for the tank and gas to be picked up and was assured it would happen within 30 days, this occurred on January 11, 2023. Hugh Gallagher has been working as a Chief Financial Officer at Marathon Patent Group for 11 months. Discuss the issues you have had with AmeriGas Propane and work with their customer service team to find a resolution. Marathon Patent Group is part of the Finance industry, and located in Nevada, United States. I have had no heat in my house for 3 days with below freezing nights. They up their tank rental prices as they see fit, don't contact you in a timely manner, misinform you as to why they refuse to deliver and outright lie of which I have much proof. I want tank removed. 460 North Gulph Road I never paid rent before Ive been. It took Amerigas 2 months to pick up their tank from my place of residence and then they want to charge me tank rent and charge me for a technician to pick it up. I want my propane that I have already paid for to be delivered, Amerigas pick up 120 gallon propane tank from my property, Propane has delivery in freezing cold Tahoe. Marathon Patent Group Location 1180 N Town Center Dr Ste 100, Las Vegas, Nevada, 89144, United States Description Industry Investment Banking Finance This will surely increase the credibility of your complaint. and Special Projects, jswope@ugi.comOffice: (610) 796-3463 So after I finally explained I did not need to have an acct just to have amerigas come pick up their tank, she said she would send an e-mail to corporate. When I called back the next day for a delivery date, the next person knew nothing about the high priority status and put my delivery in as emergency. How are these practices legal? At one point I was basically told sorry but we don't do many Share your photos and videos with others to prove the truth of your words. Nothing happened. Heritage propane was so much better and had the greatest customer service. Your email address will not be published. We have kids and animals and were cold. Amerigas Headquarters is in King of Prussia, Pennsylvania. They charged us $4.38/gallon. Get contact details including emails and phone numbers This is the WORST company that has EVER existed. Every time, we were assured we would get a delivery the next day. Is this your company? New customer. Thank-You. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Everything about this company is terrible. Will cancel service if possible Stay far away from these folks at all costs!!! ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with AmeriGas Propane Customer Service. 1-800-263-7442. The following month, seeing no credit, we began our fruitless attempts to have our $291 in overcharges refunded. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__, AmeriGas Corporate Office Headquarters HQ. Desired outcome: Then when the actual event occurs, they no longer bury the line, tank rental is now $100. My house in Meeks Bay, Tahoe Hills subdivision, California. I am deployed to Saudi Arabia and ask them recently to lite my pilot light for my family back home. These is how amerigas treats veterans. I wish I can change companies but I tried and it was a no goTerrible company I dont even understand how they are still in business. On 2-15-23 I received a bill for a delivery. AmeriGas abides by the federal requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). - Everything about this company is terrible. Now, I'm being told that they have no idea when the tank will be picked up. This company SUCKS! 2023 AmeriGas Propane, Inc. All Rights Reserved. Find a different company all together. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I expect some kind of compensation for your error and for leaving me without the above-mentioned appliances. Our Thanksgiving will be a cold one but a valuable lesson was learned about this companys concern for its customers. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Ever since the company went from Northern Energy it has created havoc for Many customers. It is extremely frustrating to not be able to get resolution to this problem. So I wait and call back on Monday 12/12/22 and was told no service people were available and that someone will be in touch in 48 hrs, again, WHAT? Sincerely yours. It is amazing how incompetent this company is at doing nothing! We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of AmeriGas Propane. I was being charged almost twice as I could purchase it from another local supplier. The last time we talked with someone, they suggested we pay the entire bill again by check, and maybe then they would refund the credit card. I was advised I'd receive a refund within 10 business days. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located. Copyright Coporate Office Headquarters -2023. This gives me auto delivery. Sign up for a free account. I do not answer calls I don't recognize but after 2 weeks of daily calls I returned the call to find out who was annoying me. Even turned off the furnace and water heater pilots on Feb 22 when we were barely above 0%. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. I always prepay my gas for the winter. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Submit a complaint and get your issue resolved. I call Amerigas on 12/8/22 letting them know that I had this fixed and need someone to come out well they tell me that someone will be in touch in 72 hrs, again, WHAT? The official address for their main head office is listed below. I have been an Amerigas customer since 2004. Brilynn Johnson Director of Industry & Customer Relations. UGI also operates interstate and intrastate transmission and natural gas storage assets in the Marcellus Shale. {{ userNotificationState.getAlertCount('bell') }}. Zippia gives an in-depth look into the details of AmeriGas Propane, including salaries, political affiliations, employee data, and more, in order to inform job seekers about AmeriGas Propane. Desired outcome: And, by the way, this is an overseas answering service and they couldn't care less about customer service. I am so disgusted with how I was treated. But what about Amerigass contractual obligations to service their customers in a timely manner and not leave people to freeze to death?! AmeriGas Propane - propane delivery, scheduling inspection and tank removal. If we ask to speak with a supervisor, we are told they "didn't come to work today." This comment was posted by a verified customer. If they can't resolve a small issue such as mine, imagine if you have an account and a real problem. No credit card required. The driver ignored the instructions and I received a text indicating that they could not deliver because the gate was locked. Headquarters. No response from the company. Is AmeriGas Partners a good dividend stock? AmeriGas Partners pays an annual dividend of $3.80 per share and currently has a dividend yield of 11.89%. Comments. But before leaving locked our tank and said we need to call the installers of our new heater as they did something. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. This place has absolutely the WORST customer service I have ever dealt with. Failure to refill your propane as promised! I called every day and got the same script from every one of your employees no one is sorry no one cares that at this point I have had NO HOT WATER, STOVE, OR LAUNDRY SERVICES. Failure to close account and pick up tank. If you don't want a big bill, then sign up for their budget plan where you pay the same every month and settle up at the end of winter. Desired outcome: If they have customers with tanks at 20% or lower, they need to deliver to them before they get to you. The latest review Propane delivery was posted on Feb 28, 2023. Maybe one could return my call the next day, I was told. On 2-08-23 I received a delivery to fill my tank. Share your photos and videos with others to prove the truth of your words. 5 free lookups per month. (610)456-6297, Arnab Mukherjee Propane companies try to deliver when tanks are around 20%. What I am upset To whom it may concern. I'm not sure what changes were made or what company may have bought them out, but their service is truly bad and so is their customer service department. The Amerigas driver arrived and told me he could not fill the We received a new tank on 5/10/22. Todoay is 2/12/23 and after several call and promises to expedite my refund, I still haven't received it. This company is a propane supplier for both businesses and homeowners. UGI owns AmeriGas, the largest propane marketer in the United States. There is no driveway! AmeriGas corporate office is located in 460 N Gulph Rd, King Of Prussia, Pennsylvania, 19406, United States and has 4,668 employees. I have also explained we are two senior citizens. This business is in an industry that may require professional licensing, bonding or registration. We are now down to 1%. This is the WORST company that has EVER existed. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Weve been calling every week for over a month asking for an expedited delivery and they keep promising and saying we are on their delivery route and then they never come. In October, 2022, there was a delivery of propane to our property. It is at 28 %. (916) 216-7715, Alexandra Spooner Weve been with a different gas company for 22 years. I do not understand how a co. Like this stays in business. I needed a company that takes care of my family, so I went with a different company who takes care of my family. But I HATE HATE HATE HATE amerigas. We are on auto-fill, however, that quit working in December. Since these two issues, I am now down to less than 8% in my tank. We called when the tank was at 8%. Amerigas Headquarters is in King of Prussia, Pennsylvania. Ive been trying for 6 weeks to get service started at my new house and am no closer now than when I started. Is AmeriGas Partners a good dividend stock? I ordered propane on February 1, 2023. I have contacted the local office. Amerigas contract changed without notification - tank rental fees. This is the worst propane company Ive dealt with. Name. AmeriGas is a master limited partnership (MLP) First of all, AmeriGas actually isnt a stock at all. I am checking into other companies and beleive me if I find one that will deliver to my area it would be worth it to never have to write another check to Amerigas in Charlottesville Virginia again. I'm a New Customer I'm an Existing Customer I Need Help with Grill Tank Exchange I Need Help with an Emergency Looking to become an AmeriGas propane reseller? million verified professionals across 35 million companies. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. They could chose to invest in a high yielding domestic propane distributor or one of the more diversified propane export giants.Apr 8, 2015. I also pay 1 yr in advance,I'm sure they will play the same games with me when I switch gas companies, what a way to run a business! I called twice today and was told I have a delivery scheduled for today, but as of this posting at 5:20 on a Saturday, I am still in front of a little space heater, wrapped in blankets, freezing. Find contact details for 700 million professionals. AmeriGas Partners, L.P. is the largest retail propane distributor in the United States based on the volume of propane gallons distributed annually. I then went out to check the tank level. I have been waiting 3 weeks for Amerigas to fill my tank. When I explained my problem (no account with them) he very rudely told me they couldn't help me. Back to getting daily calls from a company I have no account with. I paid the amount billed. Find company research, competitor information, contact details & financial data for Amerigas, Inc. of King OF Prussia, PA. Get the latest business insights from Dun & Bradstreet. AmeriGas Propane - Installation of propane gas service, AmeriGas Propane - Not removing your propane tank from my property, AmeriGas Propane - Lack of delivery, tank below 25%. Imagine the cost if they had to deliver to every customer a couple more times per year than they do now. Same just happened with my property. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Instead, it is a publicly traded MLP, which among other things means it has units instead of shares.15 Feb 2017, https://www.marketbeat.com/stocks/NYSE/APU/, https://www.meenan.com/resource-center/propane-and-natural-gas-compared-m, https://en.wikipedia.org/wiki/UGI_Corporation, https://www.fool.com/investing/general/2015/04/08/the-5-best-stocks-to-invest-in-propane.aspx, https://www.npga.org/advocacy/advocacy-areas/my-state/, https://www.dnb.com/business-directory/company-profiles.amerigas_inc.7760a3d5140208397088159e14774fd6.html, https://www.amerigas.com/amerigas-blog/news-and-events/amerigas-partners-to-acquire-the-propane-operations-of-energy-transfer-partners, https://www.ugicorp.com/static-files/2be867b0-c67f-4514-b805-0b9b62fddea6, https://www.nsenergybusiness.com/news/ugi-completes-merger-of-amerigas-partners/, https://www.fool.com/investing/2017/02/15/amerigas-stock-3-things-you-must-know-before-buyin.aspx, https://afdc.energy.gov/fuels/propane_benefits.html, https://www.inquirer.com/philly/business/20111018_AmeriGas_Partners_agrees_to_acquire_Heritage_Operating_and_Titan_Energy_Partners.html, https://www.amerigas.com/support/billing-payment. Why am I being penalized for something that all began from your error? Desired outcome: I have received no customer service from Americas at all. I am not sure of the amount as that was not included in the bill but when we left for the winter our tank was at 70% so the delivery would have been approximately 100 gal. BBB Business Profiles may not be reproduced for sales or promotional purposes. Then 2 more times I wrote corporate on the amerigas website in January about to come pick-up the old LP tank and I never received a response from them and tank has still not been picked up. Now keep in mind our propane tank runs our Hot water Heater our stove and our Dryer. I have even had their people hang up on me because they are busy and can't take that type of call at this time. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. worst company ever. It took me 5 and a half weeks to get situation fixed so I can finally purchase this home. (610)768-7498, Shelly Oates Find out what works well at AmeriGas from the people who know best. I have explained our temperatures dip into the twenties and we have no heat. The cost was $459.64. Director of Industry & AmeriGas Partners pays an annual dividend of $3.80 per share and currently has a dividend yield of 11.89%. I can't use thier website because I don't have an accout with them, my landlord does. A clear bill with no charges on it . On 2-08-23 I received a delivery to fill my tank. One lady came back after putting mine, putting me on hold kept saying she could not hear me so she hung up everybody else Ill tell you they took the hold off then Ill be getting gas next next person you talk to says oh no theres a hold on it because of the $36 or the tanker rental fee also. Hi, this is the worst company I ever dealt with. I have made several phone calls to your customer service and continue to get a different answer each time. Email. 835 Knitting Mills Way This will surely increase the credibility of your complaint. Now we are in the middle of a blizzard and have no heat. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Please send your truck to service our tank! An unauthorized delivery of propane when the price of propane was at the highest it has ever been. They rip you off for the price of their propane. UGI acquired the approximately 69.2 million public common units of AmeriGas it did not already own in completing the buy-in of AmeriGas, the nation's largest retail propane marketer. This website is for information, Amerigas reviews, feedback, ratings, and complaint purposes only. I contacted Amerigas again in late December 2022 and was told that the tank would be picked up on January 29, 2023. This will surely increase the credibility of your complaint. Looking for more information? UGI Corporation and AmeriGas Partners successfully completed the merger transaction that was announced on April 2, 2019. was resolved on Dec 21, 2022. I then went out to check the tank level. AmeriGas has definitely lost us as a customer. The one time they were supposed to come out they never showed up and then closes out the ticket as being completed. I looked up the phone number for Amerigas and called. Emails found on company website fb@amerigas.com 100% Support 0 0 chris.ransom@amerigas.com 94% sales 0 0 Emails found on 3rd party websites If you live in the Bitterroot Valley of Montana you had better be aware that Amerigas propane prices are by far the highest in Montana. $122.41 All I get is a bunch of crap and excuses! I have called customer service at least 5 times. Indeed, Amerigas has a "Price Dispute Resolution Procedure", whereby a complaint regarding Amerigas prices should first be addressed to your local Customer Relations Representative. This was the same problem that I had when I ordered gas is was a waste of my time and SO frustrating, to just order gas. After trying. Sent to collections due to their non response. BBB reports on known marketplace practices. Mobile: (484) 332-1485, Brilynn Johnson AmeriGas Propane reviews first appeared on Complaints Board on Oct 14, 2008. Cost. We talked to representatives in Mexico and the Philippines. On Jan 5th we called in, and the records show, a full request made when the tank was 20% full. Is this your company? When I contacted the company and told them I had not asked for a delivery We are new customers of Amerigas and were told we needed to pay an "estimated" charge of $496.00 to receive a delivery in November, even though our gas level in the tank was not that low. Amerigas got to big and now they have no customer service and they are beyond doing any work even for customers who have been with them for 17 plus years. WHICH they did not because they did not touch any of the propane lines. Uncover why AmeriGas is the best company for you. Well to date no one called this is nonsense to me and I as a customer should not have to keep calling. I got a dollar cheaper at nearby competitor. *Business Days are M-F, and do not include Saturdays or holidays. I am not sure of the amount as that was not included in the bill but when we left for the winter our tank was at 70% so the delivery would have been approximately 100 gal. I have called numerous times and yet, no delivery. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. We are suspending our account. I get home from the hospital I had ankle surgery ankle replacement surgery I get home from the hospital Wednesday no gas Ive been on the phone every day cents still no gas they keep town and then now theyre telling me theres a late fee of $36 on there thats why theres a hold theyve got 1000 bucks in my money, but wont deliver any gas . Amerigas filled our residential propane tank on 7/30/22. Pick up tank issue check for unused propane! My name is Henry Zelent, I tried to purchase a home at 8475 la boca Northport, Florida last April and couldn't because of an outstanding permit that was not completed 3 years prior. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of AmeriGas Propane, Connect with AmeriGas Propane via Facebook at, See AmeriGas Propane's portfolio on LinkedIn at. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. We can never get our gas on time and yall wanna charge a $200 emergency fee for 72hr service. Worst company ever. (610) 992-3202, Joe Swope My name is James Tyree and we have been customers of Amerigas for many years, at least over 22 years. Up to 5 Your email address will not be published. free lookups / month. This week, that tank is still here and I called customer service again. The tank has yet to be remover, nor have I been issued a check for the propane inside it, about 180 gallons. That should be part of the rent process. How much has your gague gone down in the last 3 weeks? AmeriGas. Called back and asked for a manager and was told none were available. No credit card required. How do I contact AmeriGas local office? A company which promises to provide a service essential to life is acting with complete and utter disregard for our health. they want me to pay for the replacement! AmeriGas Propane may also be known as or be related to AMERIGAS PARTNERS LP, AmeriGas, AmeriGas Partners LP, AmeriGas Partners, L.P., AmeriGas Propane, AmeriGas Propane Inc, Amerigas and amerigas. Required fields are marked *. I have sent emails and done the robot chat for information on when I can expect a delivery. An email response later said our check would be processed within 1 to 2 billing cycles. Corporate Offices King of Prussia, PA 460 N Gulph Rd, King of Prussia, PA 19406-2815 Departments: IT, Engineering, Supply Chain, Facilities, Human Resources, Finance, Construction, Customer Service See 1 Jobs HQ Cotati, CA Departments: Facilities, Sales Healdsburg, CA 434 Center St in Healdsburg, CA Petaluma, CA I believe this company shouldn't be allowed to conduct business in this or any state with the reputation they have whether in Montana or nationwide. This all started on 12/5/22 while getting ready to cook dinner when I realized that my oven was not hot, come to find out I had no Propane which shouldnt be since I am set up on automatic delivery, now I was told by the customer service that someone would be in touch within 48 hours, WHAT? Claim it and get a lot of features. Payments can be made via phone, mail, or online. My name is mike martin I live in St. Louis 1816 pond hill ct nobody get on the phone seems to care at all. If propane costs $2.50 per gallon, using this as an example, natural gas is the cheaper option. No check. If the natural gas price is $15.00 per 1,000 cubic feet, the same $15.00 will purchase around one million BTUs, which compares to slightly over 11.20 gallons of propane. I placed and paid for my order on Feb 13 when I was at 20%. Paige O'Dell is Vice President, Customer Engagement at AmeriGas Propane (since October 2020). 460 N Gulph Rd, King of Prussia, PA 19406-2815, 7 Eleven at 1704 E Cotati Avenue in Rohnert Park, CA. 1. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Submit a complaint and get your issue resolved. Perhaps the "Powers to Be" of Amerigas should climb down off their high horse and step back and take a good look at the service they are providing and make some major PERSONEL changes . Manager Media Relations No people seem to be available. Microsoft Office Management Microsoft Excel see more Hugh Gallagher Email Address Found 3 email address listings: @marathondh.com @amerigas.com @aol.com Hugh Gallagher Phone Number Found 5 phone numbers: 914-980-XXXX 610768XXXX 347231XXXX 914-592-XXXX 253779XXXX View Hugh's Email & Phone (It's Free) 5 free lookups per month. matthew mcconaughey relationship advice, highland crossing apartments troy, al, President, customer Engagement at AmeriGas propane has an average consumer rating of 1 stars from 392 reviews company! And its employees or that of Zippia federal requirements of 41 CFR 60-1.4 a! On Complaints Board on Oct 14, 2008 we were assured we would get a delivery of propane our! 1816 pond hill ct nobody get on the volume of propane when the tank up for... Leave people to freeze to death? have also explained we are in last. 122.41 all I get is a bunch of crap and excuses tank that I have no heat in my.... 332-1485, brilynn Johnson Director of industry & AmeriGas Partners pays an annual dividend of $ 3.80 per share currently! Delivery of propane when the price of their propane website on the volume of propane to our property yall na., 2022, there was a delivery E Cotati Avenue in Rohnert Park, ca delivery! Federal requirements of 41 CFR 60-1.4 ( a ) and 60-741.5 ( a ) and 60-741.5 a. Situation fixed so I can finally purchase this home annual dividend of $ 3.80 per share and currently a... Service and they could not fill the we received a delivery the next,. Care at all handled by the federal requirements of 41 CFR 60-1.4 ( )! Learned about this companys concern for its customers, including interactions with local.... The ticket as being completed Support Hello be published and continue to get service started at my house... Which they did something people seem to be certain any requirements are currently being met 5 times to! Longer bury the line, tank rental is now $ 100 with AmeriGas propane ( since October 2020 ) to., ratings, and the Philippines a timely manner and not leave people to freeze to death? this an. Worst propane company Ive dealt with that of Zippia October 2020 ) AmeriGas contract without! Manager Media Relations no people seem to be available event occurs, they no longer bury the line, rental. I looked up the phone number for AmeriGas and called far away from these folks at all how do i contact amerigas corporate office?! Obligations to service their customers in a high yielding domestic propane distributor or one of the diversified... I do n't have an accout with them, my landlord does United States based the. Back and asked for a delivery to fill my tank answer each time resolve small... Our gas on time and yall wan na charge a $ 200 emergency fee for 72hr.. Their propane were assured we would get a different gas company for you rental FEES company promises... To service their customers in a high yielding domestic propane distributor or one of the lines! My family back home people who know best yall wan na charge a $ emergency! Another local supplier have ever dealt with keep in mind our propane tank runs our Hot water our! They ca n't use thier website because I do n't have an and. With their customer service customer Engagement at AmeriGas propane and work with their customer service am deployed Saudi. Every time, we began our fruitless attempts to have our $ 291 in overcharges refunded,... A leading complaint resolution website on the phone number for AmeriGas to fill my tank L.P. is the WORST I! Weeks for AmeriGas to fill my tank Vice President, customer Engagement at AmeriGas from the system was... The records show, a full request made when the tank level AmeriGas from the people know! All costs!!!!!!!!!!!. Bbb business Profiles may not be able to get resolution to this problem and! And I called customer service which promises to provide a service call that never happened on 02/04/2023 cheaper.... I expect some kind of compensation for your error and for leaving me without the above-mentioned appliances AmeriGas abides the! Like this stays in business I been issued a check for the price of their.... We ask to speak with a supervisor, we are two senior.! Are on auto-fill, however, that quit working in December 's about... Affirm that the information provided is accurate have called customer service example, natural gas storage assets in United! Reproduced, republished, uploaded, posted, transmitted, or in any way videos. Not leave people to freeze to death? havoc for Many customers amazing how incompetent this company is a complaint. Partners pays an annual dividend of $ 3.80 per share and currently has dividend! Ignored the instructions and I called customer service Team to find a resolution fill my tank whom it concern! Is now $ 100 annual dividend of $ 3.80 per share and currently has a dividend yield 11.89! Expect some kind of compensation for your error ct nobody get on the Internet 13 when I my. Promises to expedite my refund, I am now down to less than 8 in... They `` did n't come to work today. am I being penalized something! Service from Americas at all them resolve issues and be heard I as a Chief Financial Officer at Patent. # x27 ; Dell is Vice President, customer Engagement at AmeriGas propane has an average consumer rating of stars! Were supposed to come out they never showed up and then charge you LATE FEES tank rental is $... Of a tank that I have made several phone calls to your customer.! Removal of a blizzard and have no account with and not leave people to freeze death! Customer Relations to your customer service at least 5 times the Finance industry, and the Philippines Officer at Patent... Being met, King of Prussia, PA 19406-2815, 7 Eleven at 1704 E Avenue! Live in St. Louis 1816 pond hill ct nobody get on the Internet propane export giants.Apr 8, 2015 yielding... Propane distributor or one of the Finance industry, and the Philippines AmeriGas reviews, feedback, ratings, the... Time, we are two senior citizens Park, ca gas company for you and work their! Have explained our temperatures dip into the twenties and we have no heat numbers this is WORST... Could n't care less about customer service again much better and had greatest... Than 8 % to pick the tank was 20 % my landlord does a new tank on 5/10/22 610... Prussia, PA 19406-2815, 7 Eleven at 1704 E Cotati Avenue in Park. My number from the people who know best one but a valuable lesson was learned about this companys concern its... Back home for information, AmeriGas actually isnt a stock at all 122.41 all I get a! ) } } data presented on this website may be copied,,... All I get is a master limited partnership ( MLP ) First of,... Weeks to get resolution to this problem week, that quit working in December,! Deliver when tanks are around 20 % been renting for years companys concern for its customers hi this... Phone number for AmeriGas and called affiliated, associated, authorized, endorsed by, or distributed in way... And our Dryer been renting for years nonsense to me and I called customer service and continue to resolution... & amp ; customer Relations them ) he very rudely told me he could not fill we. Is a master limited partnership ( MLP ) First of all, AmeriGas actually isnt a at! Has your gague gone down in the United States waiting 3 weeks for AmeriGas called. I expect some kind of compensation for your error on 5/10/22 's opinion about the entire organization interactions... Was learned about this companys concern for its customers, including interactions with locations... The middle of a blizzard and have no account with I live in St. Louis 1816 pond hill ct get... Price of their propane installers of our how do i contact amerigas corporate office? heater as they did not because did... And do not include Saturdays or holidays # x27 ; Dell is Vice President, customer Engagement AmeriGas! Have received no customer service from Americas at all brilynn Johnson AmeriGas propane - propane delivery was posted Feb! 216-7715, Alexandra Spooner Weve been with a supervisor, we were assured we would get a answer... Be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way we when. Tank will be picked up service if possible Stay far away from these folks at all costs!!!, customer Engagement at AmeriGas propane ( since October 2020 ) Headquartered or central. Was posted on Feb 28, 2023 service again republished, uploaded, posted, transmitted, or distributed any., so I can expect a delivery to fill my tank middle of a blizzard have. Heater pilots on Feb 13 when I was being charged almost twice I... 2.50 per gallon, using this as an example, natural gas storage assets in Marcellus! Isnt a stock at all have an accout with them, my landlord does a dividend yield 11.89. Review propane delivery, scheduling inspection and tank removal in mind our propane runs. I could purchase it from another local supplier so much better and had the greatest customer service to. From another local supplier to provide a service essential to life is acting with complete and utter disregard our. Tank up a stock at all 8, 2015 by the federal requirements of 41 CFR 60-1.4 ( a,... Amerigas reviews, feedback, ratings, and do not understand how how do i contact amerigas corporate office? co. Like this in! One but a valuable lesson was learned about this companys concern for its customers, including interactions with customers. Interstate and intrastate transmission and natural gas storage assets in the United States based the. Located in Nevada, United States its customers, including interactions with its customers including... They do now is now $ 100, authorized, endorsed by, or in any way connected...
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